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Frequently Asked Questions

What services do you offer?

Lunenburg Animal Hospital provides a full range of veterinary services, including wellness check-ups, vaccinations, surgery, on-site x-rays, laboratory tests, and a pharmacy. We cater to small animals, ensuring comprehensive care for your pets.

How can I schedule an appointment?

You can schedule an appointment by calling our office directly at 434-676-8029 or using our online booking system available on our website. We strive to accommodate your preferred date and time.

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What should I bring to my pet’s appointment?

Please bring any previous medical records, a list of current medications, and any questions or concerns you have about your pet’s health. If your pet is a new patient, providing their complete medical history will help us offer the best care.

Do you offer emergency services?

We are equipped to provide urgent care during regular business hours. For after-hours emergencies, we recommend contacting a local emergency veterinary clinic.

What payment options do you accept?

We accept various payment methods, including cash, credit/debit cards, and CareCredit. Payment is required at the time of service.

Can I get a prescription refill?

Yes, you can request a prescription refill by contacting our office. We may need to schedule a follow-up appointment to ensure the medication is still appropriate for your pet’s needs.

Do you offer boarding services?

Yes, we do offer boarding services. Please contact our team if you have any questions!

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How can I stay updated on my pet’s health?

We provide detailed updates and recommendations during your pet’s visit. You can also reach out to our office anytime with questions or concerns about your pet’s health.

What should I do if I have a concern about my pet’s care?

If you have any concerns or questions about your pet’s care, please contact our office. We are here to address any issues and ensure your pet receives the best possible care.

How can I provide feedback about my experience?

We welcome your feedback! Please leave a review on our website or contact us directly to share your experience. Your input helps us improve our services and continue providing excellent care.

How can I be prepared in a disaster?

Prepare an emergency kit for your pet that includes food, water, medications, and important documents. Familiarize yourself with local evacuation plans and ensure your pet is microchipped or has a collar with identification. Keep a recent photo of your pet for identification purposes.

What plants are poisonous to pets?

Many common plants can be toxic to pets, including lilies, poinsettias, azaleas, oleanders, and philodendrons. If you suspect your pet has ingested a toxic plant, contact us immediately or consult a pet poison control hotline.

What do I do if my animal gets poisoned?

If you believe your pet has ingested something poisonous, contact us immediately. Provide as much information as possible, including the substance ingested and the amount. For urgent situations, you may also contact a pet poison control hotline for immediate assistance.